All Sales Policy

Due to the nature of health and injectable products, all sales are final unless otherwise stated.

We do not accept returns on:

Opened products

Used products

Temperature-sensitive items

Prescription-related products

This is for safety and hygiene reasons.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

Contact us within 48 hours of delivery

Provide clear photos

Include your order number

We may offer:

Replacement

Store credit

Partial refund

At our sole discretion.

Refund Eligibility

Refunds may only be issued if:

The item was never shipped

The item is proven defective

We made a fulfillment error

Refunds are processed to the original payment method within 5–10 business days.

Order Cancellation

Orders may only be canceled before shipping.

Once shipped, orders cannot be canceled.

Chargebacks

Initiating a chargeback without contacting us first may result in:

Account suspension

Permanent ban

Legal recovery of funds